Takaet's Privacy Policy — Your Data, Our Responsibility

1 Introduction & Scope

Welcome to Takaet. We understand how important your personal information is to you. This Privacy Policy is designed to give you a clear picture of how we handle your data.

This privacy policy applies to all of the following:

• All visitors to the Takaet website (takaet.app).
• Registered members who have created an account.
• Those who use our mobile application.
• Those who contact us via live chat or email.

Takaet's privacy policy is built in accordance with international data protection standards. Our goal is to ensure the highest level of protection for your data and to earn your trust.

2 What Information We Collect

Takaet collects information in a number of ways. Below, we explain in detail what types of data are collected and when.

a) Information Collected at Registration:

• Full name and date of birth.
• Mobile number and email address.
• Current address and country.
• Preferred language and currency.
• Your chosen username and password (encrypted).

b) Information Collected During KYC Verification:

• National ID (NID) or passport copy.
• Proof of address (utility bill or bank statement).
• A selfie or photo (in certain cases).

c) Information Collected During Transactions:

• Payment method details (bKash/Nagad/Rocket number).
• Deposit and withdrawal history.
• Transaction ID and amount.

d) Automatically Collected Technical Information:

3 How We Use Your Data

Takaet uses the data we collect for specific, legitimate purposes. Below is a clear breakdown of how your information is used:

• Account Management: Your information is used to create, manage, and secure your account.
• Service Delivery: For betting, payment processing, bonus distribution, and customer support.
• Identity Verification: To complete the KYC process and verify your age.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Legal Obligations: To comply with Anti-Money Laundering (AML) regulations and other legal requirements.
• Contact: To send important updates, security alerts, and transaction notifications.
• Service Improvement: To analyze platform performance and create a better user experience.
• Responsible Gaming: To detect unusual betting behaviour and provide timely assistance.

4 Cookie Policy

Takaet's website uses cookies. Cookies are small text files stored in your browser that help improve your browsing experience.

We use the following types of cookies:

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring site security. Disabling them will prevent the site from functioning properly.
• Performance Cookies: Used to analyse which sections of the site are being used and how. This information is completely anonymous.
• Functional Cookies: Used to remember your preferences, such as language and display settings.
• Analytics Cookies: Used to analyse site traffic and user behaviour. These cookies can be disabled.

You can delete or disable cookies at any time through your browser settings. Please note that disabling certain cookies may limit some functionality on the site.

5 Data Retention & Security

Takaet uses industry-leading security measures to protect your data. Here is an overview of our security practices:

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Firewall Protection: Our servers are protected by advanced firewalls and intrusion detection systems.
• Regular Audits: Third-party security experts conduct regular audits of our systems.
• Data Backup: Your data is stored in secure, encrypted backups.
• Staff Training: Only authorized personnel can access your data, and all staff are trained in security protocols.

How long we retain your data depends on its type and applicable legal requirements. In some cases, certain information may be kept for a period of time after account closure for legal compliance purposes.

6 Sharing Information with Third Parties

Takaet does not sell your personal data. However, limited information may be shared in certain specific circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, and Rocket to process transactions. This data is used solely for payment processing purposes.
• KYC Verification Service: KYC information may be shared with approved third-party service providers for identity verification purposes.
• Law Enforcement: In cases of a court order or legal obligation, information may be shared with the relevant authorities.
• Technology Service Providers: Relevant data is shared with hosting, cloud storage, and analytics providers, always under strict confidentiality agreements.

All third-party service providers are required to comply with Takaet's privacy standards. We do not work with any third party that does not align with our privacy policy.

7 Your Data Rights

At Takaet, you have full control over your information. Your rights are outlined below:

• Right to Know: You have the right to know what information we hold about you.
• Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your data.
• Right to Data Portability: You can download your data in an easily accessible format.
• Right to Object: You may object to the processing of your data for specific purposes.
• Right to Withdraw Consent: You may withdraw any previously given consent at any time.

To exercise any of the rights listed above, email us at support@takaet.app or reach out via live chat. We typically process your request within 3 business days.

8 Children's Privacy

Takaet strictly prohibits providing services to anyone under the age of 18. Our privacy policy places special importance on protecting the data of minors.

• Takaet never knowingly collects data from anyone under the age of 18.
• Age verification is carried out at the time of registration.
• If we become aware that personal data has been inadvertently collected from a minor, it will be deleted immediately.
• If parents believe their child's information is held by us, please contact support@takaet.app.

9 Privacy Policy Updates

Takaet may update this Privacy Policy from time to time. When changes are made, we follow the steps outlined below:

• Registered members will be notified by email or SMS at least 14 days before any significant changes take effect.
• The "Last Updated" date at the top of the page will always be displayed.
• Previous versions will be archived and made available upon request.
• Continued use of the site after the updated policy takes effect will be considered acceptance of the new terms.

Minor changes — such as correcting typos or clarifying language — may be made without separate notice. However, all such updates will still be reflected through a revised date on the page.

10 Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch. Our dedicated privacy team is here to help.

When submitting a data-related request, please include your registered email address and account ID. This allows us to verify and process your request more quickly.